Customer Account Classification

Deposit and withdrawal limits are as follow:

TRANSACTIONS

DEPOSIT & WITHDRAWAL LIMITS

Customer Limits

(Fiat Deposit and Withdrawal Limits)

Account Level

Monthly Deposit Limits

Monthly Withdrawal Limits

Level 0

Not Applicable

Level 1

Up to RM10,000

Up to RM10,000

Level 2

Up to RM50,000

Up to RM50,000

Level 3

Up to RM300,000

Up to RM300,000

Customer Limits

(Digital Asset Deposit and Withdrawal Limits)

Account Level

Monthly Deposit Limits

Monthly Withdrawal Limits

 

BTC

ETH

BTC

ETH

Level 0

Not Applicable

Level 1

Unlimited

5 BTC Monthly

200        ETH

Monthly

Level 2

Unlimited

10 BTC Monthly

400 ETH Monthly

Level 3

Unlimited

10 BTC Daily

400 ETH Daily

Clearing & Settlement

  1. All settlement will be conducted in Ringgit Malaysia
  2. Balance in MYR of customer’s digital wallet resides with a designated and segregated account (held under a Trustee) with a domestic bank in Malaysia; and will be debited once the customer submits for a withdrawal request.
  3. The funds will then be credited to the customer’s bank account provided during the registration within the next 2 working days.

Items Level 0 Level 1 Level 2 Level 3
KYC Requirements Not applicable

Basic Personal
Information, Identification Document, Supporting Document1 & Selfie

Declaration on
Source of Fund / Wealth

Declaration / Confirmation on
Source of Fund /
Wealth and Supporting
Documents to support the Source of Fund / Wealth

Monthly Deposit / Withdrawal Limits (FIAT) Not applicable Up to RM8,000 Up to RM15,000 Unlimited
Monthly Deposit / Withdrawal Limits (Digital Asset) Not applicable Unlimited
Trading Activities Not applicable Unlimited

Example of documents: Driving license, passport, working permit, utility bill, letter of employment, etc. The documents must be valid and not expired or nearly expired.