The type of personal information we collect
In order to enable us to deal with your inquiries, open and operate an account or to generally provide you with our products and services and comply with laws and regulations, we may need to and/or may be required to collect, record, hold, use, disclose and store (i.e. “process”) personal information and financial information about you, including but not limited to:
How we collect personal information
We obtain personal information in various ways, including but not limited to:
How we use your personal information
Other than as stated above, we may use your personal information for one or more of the following purposes:
Disclosure of personal information
As a part of providing you with our products and services, and for the management and operations of these products and services, and to comply with legal and regulatory requirements, we may be required or need to disclose information about you and your account with us to the following third parties:
The aforementioned third parties may in some instances be located outside of your country.
We will otherwise treat your personal information as private and confidential and will not disclose your information to anyone outside MX Global except:
Security of your personal information
MX Global places great importance on ensuring the security of your personal information. We regularly review and implement up-to-date technical and organisational security measures when processing your personal information. However, no data transmission over the internet can be guaranteed to be 100% secure. Accordingly, we cannot ensure or warrant the security of any information you transmit to us, or to or from our online products or services. All such transmission of information is carried out at your own risk. However, once we receive your transmission, we will make all reasonable efforts to ensure its security in our systems.
Additional matters relating to personal information
Retention of personal information
Incomplete personal information
Where indicated (for example in application forms or account opening forms), it is obligatory to provide your personal information to us to enable us to process your application for our products or services. Should you decline to provide such obligatory personal information, we may not be able to process your application/request or provide you with our products or services.
Your right to access and update your personal information
You have a right to access your personal information. Please contact customer support if you wish to have access to your personal information. MX Global will take steps to verify your identity before fulfilling your request.
If there are any changes to your personal data or if you believe that the personal data we have about you is inaccurate, incomplete, misleading or not up-to-date, please contact us so that we may take steps to update your personal data. MX Global may use its discretion in allowing the corrections requested and/or may require further documentary evidence of the new information to avoid fraud and inaccuracy.
Contacting MX Global in relation to personal information